New features, improvements and fixes in Diobox, as they ship.
Fixed a bug that caused adding an individual guest in certain scenarios, such as from within a Guest List, to incorrectly navigate back to the main event page.
Diobox now includes fully integrated WhatsApp messaging for event communication, alongside existing SMS messaging workflows.
Organizers can now send invitations, reminders, confirmations, QR codes, guest instructions, updates, and other event communication directly through WhatsApp using Meta-approved messaging templates built specifically for events.
The new WhatsApp messaging system was designed from the ground up around real event workflows.
Diobox now includes a large library of pre-approved WhatsApp templates that can be used immediately without waiting for Meta approval. Templates are organized by category and use case, making it easy to prepare guest communication for every stage of an event.
We also built an entirely new WhatsApp Message Editor designed specifically for preparing Meta-compliant WhatsApp messages.
The editor allows organizers to personalize approved templates using guest fields, event information, registration forms, QR codes, links, and dynamic content while remaining compliant with WhatsApp messaging requirements.
Diobox now automatically manages the WhatsApp opt-in process in the background.
If a guest has not previously approved WhatsApp communication, Diobox can automatically send an opt-in request before delivering the original message. Once approved, the original WhatsApp message is sent automatically.
This entire process happens seamlessly without requiring organizers to manually track approvals or resend messages.
To maximize delivery rates, Diobox also introduces automatic WhatsApp Fallback to SMS.
If a WhatsApp message cannot be delivered due to unsupported phone numbers, regional restrictions, or Meta delivery limitations, Diobox can automatically resend the same communication as an SMS message.
SMS and WhatsApp messaging now work together as part of a single communication workflow inside Diobox.
Features include:
Personalized messaging using guest and event data
Bulk sending and audience targeting
Message previews and test sending
Delivery tracking and reporting
Opt-in tracking
SMS fallback reporting
CSV exports
iOS support for mobile messaging workflows
WhatsApp messaging is now available in Diobox alongside existing SMS messaging tools across web and iOS.
Improves Kiosk Mode with larger branding, easier-to-read controls, and more readable on-screen text for a better self-service experience.
Guests can now register themselves directly on the Kiosk device during the event. This new feature works with existing Diobox Registration Forms and supports customized fields, additional data collection, and event-specific registration flows, all within Kiosk Mode.
Kiosk Mode now supports walk-in registrations, allowing guests to register themselves directly on the Kiosk device upon arrival. This feature works with existing Diobox Registration Forms and supports custom fields, additional questions, event-specific registration flows, session tracking, and badge printing, all within the Kiosk experience.
To learn more, see: Overview of Diobox Kiosk Mode
General account enhancements, Kiosk Mode improvements, and a more polished experience throughout.
Kiosk mode settings now include a redesigned visual editor that allows customization of background, title, logo, and color scheme with real-time previews across different device types.
Form videos now support unlisted Vimeo links, enabling video embeds on registration forms with different privacy settings.
Learn more: https://help.d.io/en/articles/11182875
We’re excited to introduce Kiosk Mode, a new way to streamline guest check-in with a fully self-service experience.
Kiosk Mode allows guests to check themselves in by scanning their QR codes directly on a device, reducing lines and minimizing staff involvement. It’s ideal for high-volume events, multiple entry points, or any setup where speed and efficiency matter.
The experience is designed specifically for on-site use, with a simplified interface that keeps the focus on scanning and check-in. You can also restrict the device to remain within the Diobox app, helping ensure a secure and controlled environment for public-facing stations.
Kiosk Mode works seamlessly alongside Diobox’s real-time sync and QR-based check-in system, so all activity updates instantly across devices as guests arrive.
This release makes it easier than ever to set up fast, reliable, and professional check-in stations for any event.
Kiosk Mode is available with an Enterprise subscription and requires Diobox iOS app version 6.16 or later.
To learn more, see: Overview of Diobox Kiosk Mode
This version adds support for the upcoming Kiosk Mode for self-service guest check-in with QR code scanning, badge printing, and customizable branding. It also includes improved offline experience with a new connectivity indicator that shows when your device is offline and automatically reconnects.